Privacy Policy

Alora Networks Inc. Last Updated: February 2026

Alora Networks Inc. (“Alora Networks,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website, use our services, or otherwise interact with our business. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation.

Alora Networks Inc. operates in Canada. Our principal office is located in Toronto, Canada.

1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as information collected automatically when you visit our website.

Information You Provide

  • Contact information: Name, email address, phone number, and company name when you submit a contact form, request a threat assessment, or communicate with us directly.
  • Business information: Domain name, industry, number of employees, and security concerns when you request a threat assessment or consultation.
  • Communication records: The content of emails, messages, and other communications you send to us.

Information Collected Automatically

  • Website usage data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages.
  • Cookies and similar technologies: We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand how visitors interact with our site. You can control cookie preferences through your browser settings.

Information We Do Not Collect

  • We do not collect personal information from individuals under the age of 16.
  • We do not collect sensitive personal information (such as health data, biometric data, or government-issued identification numbers) through our website.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Responding to inquiries: To respond to your questions, contact form submissions, and requests for information about our services.
  • Delivering services: To perform threat assessments, deliver consulting services, and provide ongoing security monitoring as agreed in our service engagements.
  • Communication: To send you information about our services, security insights, and other communications you have requested or that are relevant to your engagement with us.
  • Website improvement: To analyze how visitors use our website and to improve its functionality, content, and user experience.
  • Legal and regulatory compliance: To comply with applicable laws, regulations, and legal processes.

We do not use your personal information for automated decision-making or profiling.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your personal information in the following limited circumstances:

  • Service providers: We may share information with trusted third-party service providers who assist us in operating our website, delivering our services, and conducting our business. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using TLS/SSL protocols.
  • Access controls limiting access to personal information to authorized personnel only.
  • Regular review and updating of our security practices.

While we take reasonable steps to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically:

  • Contact form submissions: Retained for up to 24 months after the last interaction, unless an ongoing service engagement exists.
  • Service engagement records: Retained for the duration of the engagement plus 7 years, in accordance with Canadian business record retention requirements.
  • Website analytics data: Retained in anonymized form and not linked to personally identifiable information after 26 months.

When personal information is no longer needed, we securely delete or anonymize it.

6. Your Rights Under PIPEDA

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request correction of any inaccurate or incomplete personal information.
  • Withdrawal of consent: You have the right to withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.
  • Complaint: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings.
  • Analyze website traffic and usage patterns.
  • Improve website performance and user experience.

Types of cookies we use:

  • Essential cookies: Required for the website to function properly. These cannot be disabled.
  • Analytics cookies: Help us understand how visitors interact with our website. These can be disabled through your browser settings.

We do not use advertising or third-party tracking cookies for targeted advertising purposes.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your experience on our website.

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party website you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us:

Privacy Inquiries Alora Networks Inc. Toronto, Canada

Email: privacy@aloranetworks.com Phone: 1-844-355-6935

You may also contact the Office of the Privacy Commissioner of Canada:

Office of the Privacy Commissioner of Canada 30 Victoria Street Gatineau, Quebec K1A 1H3 Toll-free: 1-800-282-1376 Website: www.priv.gc.ca