Privacy Policy

Alora Networks Inc. Last Updated: March 2026

Alora Networks Inc. (“Alora Networks,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website, use our services, or otherwise interact with our business. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti-Spam Legislation (CASL), applicable provincial privacy legislation including Quebec’s Act respecting the protection of personal information in the private sector (Law 25), and the United States CAN-SPAM Act where applicable.

Privacy Officer: Thomas Agelopoulos, Founder & Principal Consultant Email: privacy@aloranetworks.com

1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as information collected automatically when you visit our website.

Information You Provide

We collect different information depending on how you interact with us:

  • Contact form: Name, email address, and message content when you submit an inquiry through our contact page.
  • Threat assessment requests: Company name, domain name, contact name, email address, and optionally phone number when you request a free threat assessment.
  • SEO audit requests: Email address and website URL when you request a free website audit through our SEO audit tool.
  • Communication records: The content of emails, messages, and other communications you send to us directly.

Information Collected Automatically

  • Website usage data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages.
  • Analytics data: We use Cloudflare Web Analytics to collect anonymised, privacy-focused website usage metrics. Cloudflare Web Analytics does not use cookies and does not track individual users across sites.

Information We Do Not Collect

  • We do not collect personal information from individuals under the age of 16.
  • We do not collect sensitive personal information (such as health data, biometric data, or government-issued identification numbers) through our website.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Responding to inquiries: To respond to your questions, contact form submissions, and requests for information about our services.
  • Delivering reports and assessments: To produce and deliver threat assessment reports and SEO audit reports that you have requested.
  • Delivering services: To perform consulting services, security monitoring, and other work as agreed in our service engagements.
  • Communication: To send you the specific information, reports, or follow-up communications you have requested. We do not add you to marketing lists without your explicit consent.
  • Website improvement: To analyse aggregated, anonymised website usage data to improve site functionality, content, and user experience.
  • Legal and regulatory compliance: To comply with applicable laws, regulations, and legal processes.

We do not use your personal information for automated decision-making or profiling.

By submitting a form on our website, you consent to the collection and use of the information you provide for the specific purpose stated on that form (e.g., delivering a threat assessment report, producing an SEO audit, or responding to your inquiry).

We rely on implied consent for transactional communications directly related to your request (e.g., delivering the report you asked for). We will obtain your express consent before sending any commercial electronic messages beyond what is necessary to fulfil your request, in accordance with CASL. All commercial emails include a functioning unsubscribe mechanism and comply with the CAN-SPAM Act for recipients in the United States.

You may withdraw your consent at any time by contacting us at privacy@aloranetworks.com. Withdrawal of consent may limit our ability to provide certain services to you.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your personal information in the following limited circumstances:

  • Web3Forms: Form submissions on our website are processed through Web3Forms, a third-party form handling service. Web3Forms receives the data you submit (e.g., name, email, message) and forwards it to us. Web3Forms’ privacy practices are governed by their own privacy policy.
  • Cloudflare: Our website is hosted on Cloudflare Pages and uses Cloudflare Web Analytics. Cloudflare processes certain technical data (such as IP addresses) as part of delivering and securing our website. Cloudflare’s privacy practices are governed by their own privacy policy.
  • Legal requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Cross-Border Data Transfers

Our service providers, including Web3Forms and Cloudflare, may process your personal information on servers located outside of Canada, including in the United States. When your information is processed outside of Canada, it is subject to the laws of those jurisdictions, which may differ from Canadian privacy law. Foreign governments, courts, or law enforcement agencies may be able to access your information under those laws.

We take reasonable steps to ensure that our service providers protect your personal information to a standard comparable to that required under PIPEDA, including through contractual obligations.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using TLS/SSL protocols.
  • Access controls limiting access to personal information to authorised personnel only.
  • Regular review and updating of our security practices.

While we take reasonable steps to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

7. Breach Notification

In the event of a breach of security safeguards involving your personal information that creates a real risk of significant harm, we will:

  • Notify the Office of the Privacy Commissioner of Canada as required under PIPEDA.
  • Notify affected individuals as soon as feasible, including a description of the breach, the type of information involved, and steps individuals can take to reduce the risk of harm.
  • Maintain a record of all breaches of security safeguards, regardless of whether they meet the threshold for notification.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically:

  • Contact form submissions: Retained for up to 24 months after the last interaction, unless an ongoing service engagement exists.
  • Threat assessment submissions: Retained for up to 24 months after the last interaction, unless an ongoing service engagement exists.
  • SEO audit submissions: Email address and website URL retained for up to 12 months after the audit is delivered.
  • Service engagement records: Retained for the duration of the engagement plus 7 years, in accordance with Canadian business record retention requirements.
  • Website analytics data: Cloudflare Web Analytics data is aggregated and anonymised. We do not retain personally identifiable analytics data.

When personal information is no longer needed, we securely delete or anonymise it.

9. Your Rights

Under PIPEDA and applicable provincial legislation, you have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request correction of any inaccurate or incomplete personal information.
  • Withdrawal of consent: You have the right to withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.
  • Deletion: You may request that we delete personal information we hold about you, subject to our legal retention obligations.
  • Complaint: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

10. Cookies and Tracking Technologies

Our website uses minimal cookies and tracking technologies:

  • Essential cookies: Required for the website to function properly, such as form submission handling. These cannot be disabled.
  • Cloudflare Web Analytics: This is a privacy-focused analytics service that does not use cookies, does not collect personal data, and does not track users across websites. It provides aggregated metrics about page views and site performance only.

We do not use advertising cookies, third-party tracking cookies, or retargeting technologies.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect form functionality on our website.

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact our Privacy Officer:

Privacy Officer Alora Networks Inc.

Email: privacy@aloranetworks.com Phone: 1-844-355-6935

You may also contact the Office of the Privacy Commissioner of Canada:

Office of the Privacy Commissioner of Canada 30 Victoria Street Gatineau, Quebec K1A 1H3 Toll-free: 1-800-282-1376 Website: www.priv.gc.ca